Marlanges Marseille-Simar, CCXP is a distinguished Customer Experience Executive Leader and Independent Consultant, partnering with Fortune 100 and private companies to drive profitability and scalable growth through customer-centric, patient-centered, and employee-empowered strategies. Marlanges Marseille-Simar has delivered measurable impact, including a 9% increase in net promoter score nationwide and a threefold rise in digital pharmacy conversions at Walgreens, as well as enhanced satisfaction rates at Prime Therapeutics. Marlanges Marseille-Simar holds a Bachelor’s degree in Business Administration & Management from Ashford University, is a Certified Customer Experience Professional, and is recognized with multiple awards for strategic innovation.
