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Sheldon McLaughlin

Sheldon McLaughlin

Director of Customer Engagement

Sheldon McLaughlin is a seasoned professional with more than 12 years of expertise in sales, partnerships, and customer experience. His career has been marked by a passion for cultivating meaningful personal and business relationships. Sheldon brings his skills and background to drive Heart of the Customer’s customer engagement strategy. 

Beyond the office, Sheldon finds joy in working on music production, immersing himself in a good book, and honing his skills in Brazilian Jiu-jitsu. A fascinating aspect of his diverse background is a role he once held as a ballroom dance instructor, showcasing his love for all things music and creative arts.