No neighborhood is complete without the local hardware store. Ours is Settergren’s, an Ace Hardware that’s been in business for over a hundred years.
Like most of it’s compatriots, it’s the anti-Home Depot. You get a good selection at a decent price. But what really matters is the convenience and the really good advice from people with dirt under their fingernails who know what kind of nail to use and can recommend the best caulk for your situation. We stop by there not just to get tools, but to ask for advice on a job or to look for a contractor.
Settergren’s is a neighborhood institution. On a Saturday afternoon it’s crowed with people coming for paint, nails, mulch or a shovel. They’re active in the community and neighbors regularly talk about how much they love Settergren’s.
So it surprised me when they came out with a loyalty program. You earn points by spending money with them which comes back in the form of a card good for $5 in purchases.
Who thought THAT was a good idea? Read more