I’m not a big fan of ordering prescription medications – and I know I’m not alone. I’ve traditionally used mail order, but as I often forget to reorder in time, I frequently run out. Also, since I change insurance every few years, I keep having to start over and fill out another form and get another prescription from my doctor. Too much work. But it’s been cheap enough that I keep trying to do it.
But those days are over. Walgreen’s has made me a fan of using my local pharmacy, by offering good pricing with an excellent customer experience.
First of all is the price. This is mail order’s strategic benefit, but Walgreen’s (and others) now level the playing field through competitive generics pricing. But it’s the customer experience that separates them. Walgreen’s has made three changes to really streamline the experience. Read more