Learn how it can transform the way you do business.
How Hard Is It to Be Your Customer? Using Journey Mapping to Drive Customer-Focused Change, by Heart of the Customer’s Jim Tincher and Nicole Newton, shows you how to create journey maps that get results. Learn more about the book >
One thing about being in CX – you’re unlikely to have a huge…
https://heartofthecustomer.com/wp-content/uploads/2020/09/enlist.blocks-scaled.jpg10681600Jim Tincherhttps://heartofthecustomer.com/wp-content/uploads/2015/01/hotc-logo.pngJim Tincher2020-09-03 06:00:482020-09-09 15:36:27Enlist a Volunteer CX Army