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CX Webinar Invitation, August 27th

Sage Troolin Sage Troolin 08/22/2018
Jim Tincher

Do your employees love your company?

Jim Tincher joins Shiftonomics to break down the customers’ journey, and how strongly it is impacted by corporate culture and the effort the company puts into empowering its frontline teams.

You’ll Learn

  1. How to hire people who care
  2. Keys to maintaining employee engagement
  3. How to map each customer’s journey
Taylor Pipes

About Taylor Pipes and Jim Tincher

Taylor Pipes, an industry specialist from Branch Messenger, is joined by Jim Tincher to talk about the customer and employee experience. With a lifelong passion for customer experience, Jim founded Heart of the Customer to help companies of all sizes increase customer engagement.

Reserve your spot here.


Interested in workshops? Read more here.

Interested in journey mapping? Read more here.

Interested in improving your CX? Read more here.

Keep reading.

Image of a person connecting wooden blocks with people on them. This image depicts a CX leader connecting with people across the organization.

11/22/2022

Why Do YOU Do CX?

By Jim Tincher

09/27/2022

Do B2B Better Excerpt #3: Dow

By Jim Tincher

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