Customer Journey Mapping Workshop

Heart of the Customer is launching a 2-day instructor-led workshop to teach you how to conduct journey mapping to drive action!

Dates: June 11-12, 2019
Location: Minneapolis, MN

Heart of the Customer is excited to announce the launch of public customer journey mapping workshops. With years of experience working with clients to drive action through customer journey mapping, Heart of the Customer is ready to share our knowledge, processes, and best practices with you or your journey mapping team. These two-day workshops will provide you with a comprehensive overview of customer journey mapping and enable you to develop journey mapping initiatives within your organization. Individuals and project teams are invited to participate – and walk away with a practical plan to launch your journey mapping program.