Contact Us

The CXPA and Heart of the Customer want your feedback (Last Chance!)

Jim Tincher Jim Tincher 09/27/2016

tag-433302_640Have you created journey maps? The Customer Experience Professionals Association and Heart of the Customer want to learn more about your experience! The survey is closing soon, so make sure to get your response in before it does!

Whether you created the journey map for your own company or another, we’d love it if you would tell us about it in this survey: http://bit.ly/2beOkXa. All survey participants will receive the full results, so you can learn about the state of the art in journey mapping.

We look forward to your participation!

Keep reading.

Image of a person connecting wooden blocks with people on them. This image depicts a CX leader connecting with people across the organization.

11/22/2022

Why Do YOU Do CX?

By Jim Tincher

09/27/2022

Do B2B Better Excerpt #3: Dow

By Jim Tincher

Stay updated with our insights.

Stay updated with our insights.