Minnesota Customer Experience Folks – a new LinkedIn Group

For those Twin Cities who weren’t able to attend the Customer Experience Day CXPA event here in Minnesota, you missed a terrific event. Allianz’s Lisa Hoene, Xcel Energy’s Lisa Mahoney and Trane’s Mike Nealey led our panel discussion on influence without authority.  The 60 attendees learned a ton, and met many of their fellow Customer Experience pros.

In the follow-up from the event, Mary Rapaport asked whether there was a LinkedIn group that could keep the conversation going.  So, Mary, your wish is my command!  We now have the group Minneapolis CX Pros.  I invite you to join the group and ask the tough CX questions of your fellow customer experience enthusiasts.

P.S. Sorry for the Minneapolis-centric title.  Folks from St. Paul are still invited…