Minnesota Customer Experience Folks – a new LinkedIn Group

For those Twin Cities who weren’t able to attend the Customer Experience Day CXPA event here in Minnesota, you missed a terrific event. Allianz’s Lisa Hoene, Xcel Energy’s Lisa Mahoney and Trane’s Mike Nealey led our panel discussion on influence without authority.  The 60 attendees learned a ton, and met many of their fellow Customer Experience pros.

In the follow-up from the event, Mary Rapaport asked whether there was a LinkedIn group that could keep the conversation going.  So, Mary, your wish is my command!  We now have the group Minneapolis CX Pros.  In invite you to join the group and ask the tough CX questions of your fellow customer experience enthusiasts.

P.S. Sorry for the Minneapolis-centric title.  Folks from St. Paul are still invited…