Two-Day Journey Mapping Workshop

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Two-Day Customer Journey Mapping Workshop – Dallas, TX


Feb 11-12, 2020


The Westin Galleria Dallas
13340 Dallas Pkwy
Dallas, TX 75240

Where to Stay

The Westin Galleria Dallas
Sheraton Dallas Hotel by the Galleria
AC Hotel by Marriott Dallas by the Galleria
Hilton Dallas Lincoln Centre

Workshop Agenda

Download the workshop agenda: Journey Mapping Workshop Agenda

One-on-One Coaching: a Two-Hour CX Consultation

Discuss your journey mapping project with one of your workshop leaders for advice on how to advance your customer journey mapping initiative. Web-based consultation to be scheduled following the workshop. $500

Cancellation Policy

If you are unable to participate in a workshop for which you are registered, we will refund 75% of the fee you paid if we receive your notification of cancellation (via email to at least 14 days prior to the workshop; no refunds for cancellations received within 14 days of the workshop.

Registered participants may send a substitute at no additional charge, so we encourage you to find someone to take your place if you are not able to attend.

Registration & Payment

Select your ticket preference below and you will be taken to the Eventbrite site to complete your registration. Payment accepted via credit card or check (email for check payment instructions).


Contact us at

Learn Customer Journey Mapping

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