Two-Day Customer Journey Mapping Workshop – Dallas, TX
Dates
Feb 11-12, 2020
Location
The Westin Galleria Dallas
13340 Dallas Pkwy
Dallas, TX 75240
Where to Stay
The Westin Galleria Dallas
Sheraton Dallas Hotel by the Galleria
AC Hotel by Marriott Dallas by the Galleria
Hilton Dallas Lincoln Centre
Workshop Pricing – Early Bird Through January 17th
$1,695 Early Bird Individual Registration
$1,595 Early Bird Group Registration (price per individual when 2 or more register from the same organization)
Workshop Agenda
Download the workshop agenda: Journey Mapping Workshop Agenda
One-on-One Coaching: a Two-Hour CX Consultation
Discuss your journey mapping project with one of your workshop leaders for advice on how to advance your customer journey mapping initiative. Web-based consultation to be scheduled following the workshop. $500
Cancellation Policy
If you are unable to participate in a workshop for which you are registered, we will refund 75% of the fee you paid if we receive your notification of cancellation (via email to workshops@heartfofthecustomer.com) at least 14 days prior to the workshop; no refunds for cancellations received within 14 days of the workshop.
Registered participants may send a substitute at no additional charge, so we encourage you to find someone to take your place if you are not able to attend.
Registration & Payment
Select your ticket preference below and you will be taken to the Eventbrite site to complete your registration. Payment accepted via credit card or check (email workshops@heartofthecustomer.com for check payment instructions).
Questions?
Contact us at workshops@heartofthecustomer.com
