Join us February 11-12, 2020, in Dallas, Texas, for an immersive Journey Mapping Workshop hosted by two CCXPs from Heart of the Customer, the company that wrote the book on journey mapping.
Nicole Newton and Ben London developed the workshop curriculum based on the real-world tested, best-practice approaches detailed in the book, How Hard Is It to Be Your Customer? You’ll come away with these high-demand skills:
- The confidence to run your own initiatives that comes from hands-on experience.
- The ability to collect and analyze the most essential customer insights.
- The know-how to drive customer-focused action within your organization.
Register before January 17, 2020, for special Early Bird pricing.