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B2B Customer Experience Conference
September 12, 2023 Minneapolis | MN
Learn From CX Leaders at B2B Organizations.

Learn From CX Leaders at B2B Organizations.

Heart of the Customer’s second annual Do B2B Better conference is the emerging event for B2B and B2B2C customer experience leaders looking to drive business impact through customer experience outcomes. At Do B2B Better, dive deep into proven B2B and B2B2C customer experience tactics through speaking sessions from leading CX practitioners, interactive panel discussions, and peer networking opportunities.

Returning to the Heart of Minneapolis.

Attendees will get to know the best of the Twin Cities at the beautiful Nicollet Island, located in the Mississippi River and just a bridge away from downtown Minneapolis.


Inspired by the book, learn the latest in customer experience strategy.
Do B2B Better

Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations how to build and sustain superior customer experience (CX) as a core business activity.

Check Back Soon for our Speaker Lineup and Agenda!

Check Back Soon for our Speaker Lineup and Agenda!

Do B2B Better 2023 Conference promises another lineup of top-notch B2B CX leaders. Check out last year’s speakers and topics in our 2022 conference recap.

Featured Testimonial

“So many actionable takeaways from Heart of the Customer’s Do B2B Better conference!

This event was thoughtfully executed, with engaging presenters sharing their very relatable CX stories, wins, and lessons learned.”

— Christy F., Director Customer Experience | Lippert

Level up your CX strategy.

Register Today