Heart of the Customer’s annual Do B2B Better conference is the emerging event for B2B and B2B2C customer experience leaders looking to drive business impact through customer experience outcomes. At Do B2B Better, dive deep into proven B2B and B2B2C customer experience tactics through speaking sessions from leading CX practitioners, interactive panel discussions, and peer networking opportunities. Whether you’re a new practitioner or a seasoned pro, the conference brings a full day of insights and tactics you can apply directly to your CX program.
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Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations how to build and sustain superior customer experience (CX) as a core business activity.
This event was thoughtfully executed, with engaging presenters sharing their very relatable CX stories, wins, and lessons learned.”
Want to chat further with Heart of the Customer about journey mapping, CX maturity assessment, first-year CX program, or another CX initiative? Get in touch. We look forward to hearing from you.