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8 Best B2B Conferences To Attend in Upcoming Months

Shawn Phillips Shawn Phillips 09/01/2023
Do B2B Better Conference

Looking to elevate your business networking and opportunities this fall? Look no further than the B2B conference.

This season brings a host of exciting events tailored to enhance your professional growth and industry connections.

With top-notch speakers, workshops, and cutting-edge insights, these conferences offer invaluable learning experiences.

Learn about the latest trends, collaborate with industry experts, and gain a competitive edge in your field.

Whether you’re in tech, finance, marketing, or any other sector, attending these 5 best B2B conferences is a must. Mark your calendars and get ready for a season of growth and success!

Why Attend a B2B Conference?

Attending a B2B conference is an excellent strategic decision for your company for several reasons:

  1. Knowledge and learning
  2. Networking
  3. Brand visibility
  4. Competitive analysis
  5. Sales opportunities
  6. Professional development
  7. Inspiration and motivation

Knowledge and Learning

Conferences are a great way to stay updated on your industry’s latest trends, tools, and strategies.

You can learn from leading experts, discover new technological advancements, and gain valuable insights into the best practices of successful companies.


These events often bring together a diverse mix of professionals, industry leaders, and decision-makers.

Attending a B2B conference provides a unique opportunity to:

  • Build valuable relationships
  • Exchange ideas
  • Potentially form strategic partnerships

Brand Visibility

Participating in a conference can significantly increase your brand’s visibility, especially if you’re a speaker or sponsor.

It lets you showcase your expertise, solutions, and value proposition to a targeted audience.

Competitive Analysis

Conferences are an excellent venue for understanding what your competitors are doing.

You can gauge their offerings, marketing tactics, and customer responses, which can inform your strategic planning.

Sales Opportunities

A B2B conference can also be a fertile ground for generating leads and sales. You can meet potential clients, understand their needs, and demonstrate how your offerings can solve their problems.

Professional Development

Beyond the company benefits, individuals can also grow professionally by enhancing their knowledge, their employee experience, customer loyalty, developing new skills, and expanding their professional network.

Inspiration and Motivation

Hearing success stories, using customer insights, learning about innovative ideas, and interacting with passionate professionals can inspire and motivate you and your team to reach new heights.

Best Customer Experience Conferences This Fall

Here are the best CX conferences in the fall of 2023:

  1. Inbound
  2. Do B2B Better
  3. Content Marketing World
  4. MarketingProfs B2B Marketing Forum
  5. B2B Marketing EXPO

1. Inbound

Inbound Conference

Date: 5-8 September 2023

Location: Boston, Massachusetts


Fees: $1,614 – $1,899

Inbound 2023 is an innovative conference that brings together marketers, salespeople, and customer service professionals. This conference is known for its remarkable keynotes, featuring a lineup of influential industry thought leaders and A-list personalities.

Networking opportunities are abundant with breakout sessions, one-on-one meetings, and fun social events. Past experiences have shown that attendees value the insights they gain and the connections they make at Inbound.

Details about the cost, registration, special features, and accommodation options are available on their website. Interested attendees should visit the early bird show for the best prices and hotel deals.

Why Attend

HubSpot’s annual event, Inbound, is a notable occasion that showcases the ever-evolving field of inbound marketing. This event underscores the various advancements, innovations, and strategies in the inbound marketing realm, offering a robust platform for learning, networking, and industry updates.

Inbound serves as a pivotal meet-up point for all digital creators, irrespective of their industry or business.

As a B2B marketer, the conference provides a wealth of opportunities to grasp the latest trends, engage with like-minded industry professionals and, and learn from some of the most prominent figures in the industry. The event is celebrated for its energetic ambiance, comprehensive sessions, and a diverse attendee base.

2. Best B2B CX Conference: Do B2B Better 2023 Conference

Do B2B Better Conference

Date: 12 September 2023

Location: Minneapolis, Minnesota


Fees: $495

The Do B2B Better Conference aims at improving B2B practices and developing innovative business solutions. This conference is a must-attend for those looking to improve their B2B sales operations and strategies.

This blossoming event is perfect for B2B and B2B2C customer experience leaders who aim to take customer journeys and create significant business effects via their customer engagement and experience outcomes.

At this conference, attendees can delve into verified B2B and B2B2C customer experience strategies via presentations from top-notch CX experts, participative panel dialogues, and networking possibilities with peers.

Why Attend

The conference is designed for all, from newcomers in the field to experienced professionals, offering a whole day filled with practical insights and strategies that can be directly implemented in your CX initiatives.

Prominent top business leaders, figures, and companies are expected to participate, and the event promises excellent networking opportunities. The workshops and sessions are tailored toward improving operational efficiency and driving business growth.

3. Adobe Summit 2024

Adobe Summit Conference

Date: 26–28 March  2024

Location: Las Vegas, Nevada


Fees: $200 – $2,095

One of the hallmarks of the Adobe Summit is its meticulously curated agenda that aligns with contemporary challenges and opportunities in the B2B world. The year 2024 is no exception. 

The conference provides attendees with actionable insights into harnessing the power of data-driven marketing, personalization at scale, and crafting customer experiences that resonate and convert. 

This wealth of knowledge doesn’t just come from the Adobe team; it is enriched by the myriad of industry leaders and innovators who take the stage to share their successes, failures, and visions for the future.

Why Attend

For attendees, the benefits of participating in the Adobe Summit go beyond the enlightening sessions and workshops. The event offers a dynamic environment for networking – a critical aspect of B2B operations. 

The Summit’s bustling expo hall, packed with tech solutions, services, and platforms, offers businesses the chance to find that pivotal tool or partnership that could revolutionize their operations. 

The curated networking events, both formal and informal, ensure that attendees forge connections that could lead to collaborative ventures, client relationships, or even innovative startup ideas.

4. CXFS 2024

CXFS Conference

Date: 15 – 16 July 2024

Location: Boston, Massachusetts


Fees: not revealed yet

The upcoming CXFS 2024 conference is set to be a pivotal event. It targets professionals eager to enhance their understanding of B2B customer experience (CX). The business-to-business world is growing more competitive. As a result, understanding customer experience strategies is essential. Executing these strategies impeccably is crucial. Organizations seek these strategies for their long-term growth and sustainability. 

The conference aims to demystify the complexities surrounding B2B CX. It offers attendees a comprehensive understanding of the latest:

  • Tools
  • Technologies
  • Methodologies

These are essential in reshaping how businesses interact with and serve their clientele. 

Why Attend

From deep-diving into personalized engagement techniques to dissecting the role of data analytics in curating superior customer journeys, CXFS 2024 promises a holistic exploration of the domain.

The value of CXFS 2024 isn’t just in its knowledge-packed sessions but in its ability to foster a community of forward-thinking professionals. Attendees will benefit from a synergistic environment where:

  • Ideas are exchanged
  • Best practices are shared
  • Real-world challenges are discussed with experts and peers alike

As B2B companies grapple with the intricacies of creating meaningful relationships in a digital-first world. The insights gained from this conference will empower them to craft customer experiences that meet and exceed evolving expectations. 

Whether one is a CX novice or a seasoned expert, CXFS 2024 is set to provide actionable insights that can be the catalyst for transformative change in their organization’s approach to customer experience.

5. B2B Marketing EXPO

B2B Marketing EXPO

Date: 29-30 November 2023

Location: London, United Kingdom


Fees: $119 – $149 per day

The B2B Marketing EXPO is a major event in the B2B industry, showcasing some of the industry’s best innovations and strategies. This conference features workshops, networking opportunities, and sessions by leading marketing experts. Exhibitors range from promising startups to established industry leaders.

The event has traditionally provided excellent accommodation deals. More information about registration, cost, and location will be available closer to the date on their website.

The B2B Marketing Expo in London is a prestigious gathering spot for marketing enthusiasts across Europe and beyond. 

Its status as one of Europe’s premier marketing events has been solidified through years of successfully bridging the gap between ambitious marketing professionals and the resources they need to excel in their field.

Why Attend

The expo operates at the forefront of marketing technology innovation and evolution, providing attendees with an immersive experience of the future of marketing. Whether you’re a seasoned professional or new to the field, this event offers an array of opportunities to engage with the latest marketing tools and techniques.

In addition to a diverse range of exhibit booths from leading marketing organizations, the Expo also features a series of thought-provoking keynote speeches, interactive seminars, and panel discussions. These sessions are led by leading practitioners in the marketing sphere, providing insights into the latest trends, strategies, and challenges in B2B marketing.

The event provides invaluable networking opportunities. Attendees can connect with their peers, engage with potential clients or partners, and learn from the marketing community’s collective wisdom and digital experience.

6. Customer Service Revolution

Customer Service Revolution

Date: 11-12 October 2023

Location: Cleveland, Ohio


Fees: $1,250 – $1,500

In today’s rapidly evolving business landscape, the Customer Service Revolution conference is a must-attend event for CX (Customer Experience) professionals. This gathering is not just another event on the calendar but a dynamic platform where the latest innovations, strategies, and best practices in customer service converge.

For those committed to keeping their fingers on the pulse of industry shifts, this conference presents a unique opportunity to get ahead of the curve. 

Attending this conference can be a game-changer in how CX professionals navigate their roles. You will see everything from understanding the emerging technologies driving customer interactions to decoding the ever-evolving expectations of modern consumers. 

Why Attend

The Customer Service Revolution conference offers more than just knowledge. It fosters a community of like-minded professionals, all passionate about elevating customer service to unparalleled heights.

This network is invaluable; it promotes the exchange of ideas, shared challenges, and the creation of collaborative solutions. In a field where the difference between a satisfied customer and a lost opportunity can be a single interaction, being part of a collective that continually pushes the boundaries of excellence ensures that CX professionals remain at the forefront of their discipline. 

By attending this conference, they invest in their personal growth and contribute to shaping the future of impeccable customer service.

7. 10th Digital Customer Experience Summit

10th Digital Customer Experience Summit

Date: 7-8 November 2023

Location: Toronto, Canada


Fees: $1,095 – $1,595

The 10th Digital Customer Experience Summit is a monumental edition of an event that has consistently delivered invaluable insights, tools, and strategies tailored for the ever-evolving digital landscape. 

For Customer Experience (CX) professionals, this particular summit represents a decade of accumulated knowledge, experiences, and transformations in the world of digital CX. 

The confluence of past lessons and future predictions provides a unique opportunity for CX professionals to frame their strategies within a well-rounded understanding of the industry’s trajectory.

Why Attend

Attending the 10th Digital Customer Experience Summit is about knowledge acquisition and immersion in a community that lives and breathes CX. The networking opportunities at such a significant edition are unparalleled, granting attendees the chance to connect with a mix of industry veterans and fresh thinkers, each bringing distinct perspectives and solutions to the table. 

Engaging in these conversations, debates, and brainstorming sessions can catalyze groundbreaking ideas and collaborations. Attending this summit is crucial for CX professionals aiming to lead in digital customer experience. Skipping it would mean overlooking valuable insights, connections, and opportunities.

8. Qualtrix 2024

Qualtrix Conference

Date: Not revealed yet (Previous event: 7-9 March 2023)

Location: Not revealed yet (Previous event: Salt Lake City, Utah)

Website: Not revealed yet (Previous event:

The Qualtrics Conference 2024 emerges as an indispensable platform for CX professionals keen on harnessing the most advanced tools and strategies in the realm of customer experience. 

Known for its prowess in experience management, Qualtrics not only offers insights into cutting-edge technological advancements but also delves deep into the very nuances of:

  • Customer behavior
  • Sentiment analysis
  • Journey mapping

This year’s event promises an enriching blend of keynote speakers, interactive workshops, and data-driven sessions, all tailored to empower professionals to elevate their CX initiatives to unprecedented heights.

Why Attend

Beyond the structured learning and knowledge-sharing, the Qualtrics Conference is a melting pot of the brightest minds in the industry. The immense networking potential facilitates interactions with thought leaders, innovators, and peers. 

These encounters often lead to collaborative endeavors, fresh perspectives, and transformative ideas that can reshape one’s approach to customer experience strategy. 

For those striving to master and revolutionize the CX domain, the Qualtrics Conference 2024 is an event that simply cannot be overlooked.

How to Make the Most of a B2B Conference

B2B conferences offer a wealth of opportunities for businesses and professionals. Here are some tips on how to maximize the benefits of attending a B2B conference:

  • Set clear objectives
  • Plan ahead
  • Be prepared to network
  • Engage in sessions
  • Leverage social media
  • Visit the exhibition hall
  • Follow up after the conference
  • Implement what you’ve learned

Set Clear Objectives

Before attending a conference, knowing what you want to achieve is important. Whether it’s learning about new industry trends, networking with potential partners, or scouting competitors, having clear objectives will guide your actions and make your attendance more productive.

Plan Ahead

B2B conferences can be hectic, with multiple sessions, speakers, and activities happening simultaneously. Look at the conference schedule in advance, identify the sessions most relevant to you, and create a personalized itinerary.

Be Prepared to Network

Networking is one of the most valuable aspects of a conference. Bring plenty of business cards and be ready to engage in meaningful conversations. Practice your elevator pitch to succinctly express what you do and what your company offers when asked.

Engage in Sessions

Actively participate in the sessions you attend. Ask questions, participate in discussions, and note down key insights. This will deepen your learning and make you more visible to other attendees.

Leverage Social Media

Most conferences have a dedicated hashtag for their event. Use it to connect with other attendees, share insights from the conference, and engage in discussions online. This can expand your reach beyond just the attendees at the conference.

Visit the Exhibition Hall

If there’s an exhibition or trade show component, take the time to visit. This is a chance to discover new products, services, or technologies that could benefit your business.

Follow Up After the Conference

After the conference, follow up with the people you met. Send a quick email or connect with them on LinkedIn. This will help you stay up to date and solidify the relationships you’ve started building at the conference.

Implement What You’ve Learned

The real value of a conference comes from applying what you’ve learned. After the conference, review your notes and identify key takeaways that can be implemented into your business.

Final Thoughts

Attending the “Do B2B Better 2023” conference, organized by Heart of the Customer, is not just an event—it’s an investment in the future of customer satisfaction and success and of your business.

This conference is quickly emerging as a pivotal hub for all B2B and B2B2C customer experience leaders who are determined to drive tangible business results through customer experience outcomes.

Heart of the Customer, with its wealth of experience and expertise in the realm of customer experience strategy, has meticulously designed this conference to meet the diverse needs of its attendees.

Whether you are a newcomer to the customer contact field or an industry veteran, the conference promises a comprehensive exploration of proven B2B and B2B2C customer experience trends and tactics.

What sets the “Do B2B Better” conference apart is its content’s depth and breadth and focus on practical, actionable strategies. The conference doesn’t just dwell on theory—it provides attendees with clear, practical tools and strategies they can implement immediately.

Beyond the knowledge and skills you’ll acquire, the conference also offers unparalleled networking opportunities. The chance to connect and exchange ideas with leading CX practitioners and fellow peers in the digital transformation industry can provide fresh perspectives, provide valuable insights, spark new ideas, and even pave the way for future collaborations.

So why wait? Seize this golden opportunity to propel your business to new heights. Secure your place at today’s “Do B2B Better 2023” conference. If you have any questions or need any further information, don’t hesitate to reach out to Heart of the Customer. They are more than happy to assist you and ensure that your experience at the conference is nothing short of extraordinary.

→ Your journey to doing B2B better starts here.

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