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Connect with the journey experts about how Heart of the Customer can drive customer-focused change within your organization.
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We had a keynote from Geeta Wilson, a great sharing from Foot Locker, and said good-bye to the CXPA’s rock Lesley Lykins. HoC team members Ben London and Diane McManman and I posed with her as we said good-bye.
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Journey maps are the clearest way to visualize your customer experience. Download our Journey Mapping Toolkit to start.
Connect with the journey experts about how Heart of the Customer can drive customer-focused change within your organization
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